Category: Common Fixes
The Common Fixes category outlines the knowledgebase articles and tutorials associated with information that can be located and utilized quickly to solve small, everyday problems a client may encounter,
How to Update Contact Information in cPanel
II. How To Create an Email Account in cPanel
III. How To Set Your Default Address in cPanel
IV. How To Set up an Autoresponder in cPanel
V. How To Set up Email Forwarding in cPanel
VI. How To Set up Email Filters in cPanel
VII. How To Enable Spam Protection in cPanel
VIII. How To Add an MX Entry in cPanel
IX. How To Use Webmail from Within cPanel
X. How To Change Your cPanel Password
XI. How To Update Your Contact Information in cPanel
XII. How To Change Your cPanel Theme
XIII. How To Change the Primary Language in cPanel
XIV. How To Add a Record With the DNS Zone Editor in cPanel
XV. How To Back up Your Website in cPanel
XVI. How To Use the Disk Space Usage Tool in cPanel
XVII. How To Create Additional FTP Accounts in cPanel
XVIII. How To Password Protect a Directory in cPanel
XIX. How To Use the IP Blocker in cPanel
XX. How To Set up Hotlink Protection in cPanel
XXI. How To Create a Subdomain in cPanel
XXII. How To Create an Addon Domain in cPanel
XXIII. How To Create a Domain Alias in cPanel
XXIV. How To Set up Domain Redirects in cPanel
XXV. How To Create a MySQL Database in cPanel
XXVI. How To Use the Index Manager in cPanel
XXVII. How To Create Custom Error Pages in cPanel
XXVIII. How To Set up a Cron Job in cPanel
As your business grows and changes, user contact information must be current in cPanel. The correct information means that important notifications get received by the appropriate users. When issues arise or updates are needed, the right person can react quickly.
How To Modify an Existing Email Account in Thunderbird
Pre-Flight Check
- These instructions are intended specifically for setting up an email account in Mozilla Thunderbird 38.3.0 on Mac OS X 10.11.1.
- While the steps should be similar across platforms and operating systems, they may not necessarily apply to older versions of Thunderbird.
- For help with general email account settings, see How to Set up Any Email Client.
You can edit an email account that already has been configured in Thunderbird, for example should you decide to switch between non-SSL and SSL settings or change the server’s connection port. You change the connection type between standard (non-SSL) and secure (SSL) by changing the hostname and port for the incoming and outgoing servers.
How To Set Up a New Email Account in Thunderbird
How to Subscribe to IMAP Folders in Thunderbird
Pre-Flight Check
- These instructions are intended specifically for setting up an email account in Mozilla Thunderbird 38.3.0 on Mac OS X 10.11.1.
- While the steps should be similar across platforms and operating systems, they may not necessarily apply to older versions of Thunderbird.
- For help with general email account settings, see How to Set up Any Email Client.
When connecting to your email server using the IMAP protocol, you have the ability to choose the specific mail folders to which you wish to subscribe.
If you’ve already set up your email account on your device and need to update the password, want to switch between non-SSL and SSL settings, or need to change the port settings, you can easily edit the account from within the Settings app.
How To Change the Root Password in WHM
The root password is the key to full control over your server, and it’s essential that it remains secure. At some point, nearly every server administrator will need to change the root password, either to revoke access to previously authorized individuals or due to an internal password policy. Additionally, the server’s root password should be changed any time a security breach is suspected.
Should you discover (or suspect) that a client or customer’s IP address has been blocked by the firewall on your cPanel VPS server, or should you just need to open or close a port, you may be able to quickly resolve the issue yourself with just a little help.
Unable to Send Email
If you find that you are able to receive email but cannot send email, your email client may not be properly configured for SMTP authentication, which is required by your mail server.
Setting up an Email Client
Setting up email in a client such as Outlook or Mac Mail on your cPanel server for the first time can be a bit complicated, but once you know a few key pieces of information, you can get almost any email client up and running quickly.
Updating DNS Records and DNS Propagation Time
The most essential concept to understand in web hosting is the Domain Name System. At its most basic level, DNS determines whether a visitor to your site sees the actual site, or a “Server not found” error. Like a telephone book, DNS matches names (your domain name) to numbers (IP addresses).
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